Wellness Tourism in India – Growth, Accredition and Prospects discussed

Union Minister for Tourism Shri Subodh Kant Sahay has called for developing quality tourism infrastructure at identified tourist destinations and circuits through convergence of resources of various union ministries and State Government. Inaugurating a national workshop on promotion of wellness tourism in Delhi yesterday he said wellness tourism is a global trend for the health conscious consumers seeking to enhance their well being through their travel experiences.

Speaking on the sidelines of the function the union tourism Minister informed that his ministry is in the process of sanctioning Rs. 25 crore for developing tourism infrastructure in and around Deoghar in Jharkhand. He said that a road map for developing tourism sector on a large scale in Bihar is also under consideration of his Ministry.

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National Board for Accreditation of Hospitals & Healthcare Services

The Union Tourism Minister Shri Subodh Kant Sahay also released the guidelines for wellness centres on the occasion. These guidelines have been developed by National Board for Accreditation of Hospitals & Healthcare Services (NABH) and approved by Department of AYUSH, Ministry of Health & Family welfare.

The wellness centres accredited as per these guidelines will give level of confidence to the tourist and those availing the services of wellness tourism service providers that they are dealing with someone who has certain international standards in place. Also this would provide for effective regulation of the functioning of the wellness centres.

Accreditation Standards for Wellness Centers

Accreditation Standards for Wellness Centers provide framework for quality of care for customers and quality improvement for Wellness Centers.  NABH Standards has ten chapters incorporating 84 standards and 396 objective elements.The standards focus on all aspects of service delivery like customer rights and education, infection control practices, trained and experienced staff, infrastructure, environment safety, processes and controls and statutory and regulatory compliances.

The new standards look into various aspects of functioning of wellness certes such as Identifying and correcting unhygienic service delivery practices and laying down a system for continuous monitoring of quality of services being provided, to prevent catching infections from the staff or the other customers by ensuring cleaning and disinfection practices for linen, equipments etc., display of tariff list to ensure uniform pricing policy, safety within the wellness center with provisions to deal with fire and non fire emergencies and training and development of staff including verification and evaluation of credentials like education, training and experience.

Over 150 participants representing the captains of the wellness industry are attending the workshop to deliberate on the issues concerning Ayurveda wellness Centers, Spas, Skincare Centers, Cosmetic Care Centers, Gymnasiums, Fitness Centers, preventive health care Centers, yoga centers etc. The objective of this workshop is to evolve a road map for formulating strategies for development and promotion of wellness tourism to position India as the leading destination for wellness tourism, incorporating the country’s natural attributes like Yoga, Ayurveda , Siddha, well developed Spas etc., increase visitation, length of stay and expenditure by wellness visitors and increased professionalism and excellence amongst those delivering wellness experience.

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