Microfinance

MicroSave Resources on Social Performance Management for MFI’s in India

MicroSave provides practical, market-led solutions to assist microfinance institutions succeed and achieve their mission and business objectives.

With a team of experienced professionals MicroSave has been operating for over a decade and is considered as one of the most reliable consulting firm for market-led  financial  service providers. It works closely with institutions and thus understands its customers, their  operating environments and unique features of each  institution. The  market-led approach focused on putting the clients at the centre of the business. MicroSave provides its partners comprehensive, customised strategies that drive growth and business profitability.microsave social performance india

Given below are some resources from Microsave’s Website that MFI’s will find useful –

India Focus Notes

India Focus Note 35: Social Performance Management in India

India Focus Note 39: Diagnosing Financial Stress in Group Methodology

Briefing Notes

Briefing Note 89: Integrating Social Performance Management into Strategic Business Planning of MFI’s

Briefing Note 90: Integrating Social Performance Management into Governance of MFIs

Briefing Note 91: The Overlap between Customer Service and Social Performance Management

Case studies

SPM Case Study 1: Asirvad

SPM Case Study 2: Nirantara

SPM Case Study 3: Sambandh

Videos

MFP 061: Kate McKee: Responsible Finance. Why It Is Timely Now

MFP 062: Kate McKee: Responsible Finance. Six Core Principles of Client Protection

MFP 063: Kate McKee: Client Protection Campaign. The Role Of Providers

MFP 064: Kate McKee: Client Protection Campaign. The Role Of Funders And Governments

MFP 114: Mark Schreiner: Poverty Scoring. Part 1

MFP 115: Mark Schreiner: Poverty Scoring. Part 2

MFP 116: Mark Schreiner: Poverty Scoring. Part 3

Other material

Mix Market/SPTF Social Performance Standards Report Companion Report (with references to MicroSave’s materials.)

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