We had started with a crawl but are up and about into a high-paced marathon.From just one branch and a fifteen-strong team, now we have eight branches and our team strength stands at 67. The journey has thrown at us many challenges and opportunities as well. We have successfully braved the challenges and grabbed the opportunities. In the process there have been valuable lessons learnt and goals achieved. In between all the excitement and tribulations, we have always remained focused on our mission.
To cite an example, keeping the customers’ requirement in mind, we have changed the branch opening timing, which now opens at 0600 hours instead of 0900 hours and closes, as previously, at 1800 hours. Thus, our customers have three additional hours to avail our services.
Meanwhile, forty branch locations which match our remote rural criteria have been finalized. The infrastructure team is working overtime to set up branches at these locations. Recruitment and training has been one of our focus areas. We have recruited 50 plus employees and provided rigorous training to match up to our standards. We also launched two more products and implemented few major changes in our processes.
Incidentally, we have also crossed the two crore mark in portfolio outstanding. But as they say, it is only the beginning…………
“Our greatest glory is not in ever falling but in rising every time we fall” : Confucius
The Dhanei Team marches ahead with a vision and full commitment to achieve our mission.
Download Dhanei KGFS Newsletter – December 2009